Dedicated Managed Cloud Hosting PRO

Dedicated Managed Hosting FAQs

• What does Fully Managed Hosting mean?

  Our fully managed service is designed to give you complete peace of mind by handling every aspect of server management on your behalf. This hands-off approach includes comprehensive management and proactive protection, covering the following areas:

  • Full operating system updates and security patching
  • Litespeed Web Server installation, configuration and tuning
  • Any PHP version using hardened PHP
  • MariaDB and MySQL performance tuning
  • Rebootless kernel security updates
  • 24 seven priority corrective action to service problems
  • Hourly offsite replications of the entire server for disaster recovery purposes
  • Full hourly backups and managed restores
  • Enhanced firewall configuration
  • Enhanced brute force protection configuration
  • Web application firewall
  • Ongoing performance and improvement tweaks to daemons

  With everything managed for you around the clock, this service allows you to focus entirely on your website or business while we ensure your server remains secure, optimised and performing at its best.

• Do you support PHP8?

  Yes, we fully support PHP 8 across our hosting services. Our PHP support is flexible and easy to manage, offering the following benefits:

  • Support for all PHP versions from PHP 5 onwards
  • Ability to select your preferred PHP version on a per account basis
  • Simple version switching through the control panel
  • Compatibility with a wide range of applications and frameworks

  This ensures you can run your websites on the PHP version that best suits your requirements, with full control and convenience at all times.

• Can I upgrade at any time?

  Yes, you can upgrade at any time through our customer portal, making it quick and straightforward to adjust your plan as your needs change. To upgrade your account, simply follow these steps:

  1. Log in to your customer portal using your account details
  2. Navigate to the services or subscriptions section of the dashboard
  3. Select the service you would like to upgrade
  4. Choose the new plan or resources that best suit your requirements
  5. Review the pricing and any changes to your billing cycle
  6. Confirm the upgrade to apply the changes immediately

  Once completed, your upgraded service will be available straight away, allowing you to continue without interruption.

• Do you only offer monthly payments and/or can you provide a Purchase Order?

  No, we do not only offer monthly payments and we understand that different organisations have different purchasing requirements. We are flexible with billing and payment options, which includes the following:

  • Monthly payments with services prorated to the first of each calendar month
  • Support for purchase orders where required
  • Availability of pro forma invoices for advance payment
  • Willingness to accommodate specific client or company procurement processes

  If you are unsure which option is best for you or have a specific requirement, please contact us and we will do our best to accommodate your needs.

• Can you migrate my website to your servers?

  Yes, we can almost always help migrate your website to our servers with minimal disruption. Our migration service is designed to make the process simple and stress free, which includes the following:

  • Assessment of your existing website and hosting setup
  • Secure transfer of website files databases and configurations
  • Testing to ensure everything works correctly after migration
  • Support and guidance throughout the entire process

  For full details please visit our Managed Migrations page or contact us if you have any questions and we will be happy to help.

• Why should I choose Cheap VPS hosting for my website?

  Our Cheap VPS hosting services are designed to give you powerful hosting without stretching your budget. By choosing our VPS hosting solutions, you benefit from features and flexibility that suit a wide range of business needs, including:

  • Cheap VPS hosting options that are a perfect fit for your budget while keeping costs manageable
  • VPS hosting solutions that cater to the diverse needs of businesses, ensuring unmatched access and flexibility for growing projects
  • Cheap VPS plans that provide reliability without a heavy cost, making affordable VPS solutions within reach
  • A VPS setup that aligns with your precise web hosting needs and provides the power of VPS hosting with features tailored for your projects
  • VPS hosting where you can install and manage your applications easily, enhancing your site’s performance and control

  Overall, our VPS hosting combines affordability, performance and flexibility to support your website now and as it grows.